Tracing
At Town & Country we provide a premium, nationwide tracing service which identifies and locates individuals quickly and efficiently. This means that we are able to provide you with invaluable information that will enable you or your company to pursue debtors further and/or reclaim outstanding monies owed for goods and services.
Companies often write off considerable amounts owed to them due to debtors moving on to another address and/or leaving no forwarding contact details. We have direct links to an extensive range of databases, which in conjunction with our field agents enquiries, enable us to trace individuals that are seemingly unreachable.
We always maintain a fully compliant approach to all trace enquiries and deal with individual requests, as well as large portfolios. Our highly trained team and field agents are proficient in the systems and approach required to provide an exceptional level of service, which results in a very high percentage of positive results.
We use this tracing facility in conjunction with our debt collection service to maximise returns for our clients and provide a complete one-stop debt recovery solution.
Companies often write off considerable amounts owed to them due to debtors moving on to another address and/or leaving no forwarding contact details. We have direct links to an extensive range of databases, which in conjunction with our field agents enquiries, enable us to trace individuals that are seemingly unreachable.
We always maintain a fully compliant approach to all trace enquiries and deal with individual requests, as well as large portfolios. Our highly trained team and field agents are proficient in the systems and approach required to provide an exceptional level of service, which results in a very high percentage of positive results.
We use this tracing facility in conjunction with our debt collection service to maximise returns for our clients and provide a complete one-stop debt recovery solution.
Litigation
Our first aim is to achieve payment by mediation, negotiation and communication. This generally produces the best outcomes in our experience.
There are times when this strategy does not work, and it becomes necessary to use legal processes. We understand the various stages involved, and appreciate the cost implications, and so we will carry out an analysis of the costs involved and the likelihood of success before recommending legal action in these cases.
There are times when this strategy does not work, and it becomes necessary to use legal processes. We understand the various stages involved, and appreciate the cost implications, and so we will carry out an analysis of the costs involved and the likelihood of success before recommending legal action in these cases.