PAYMENTS DEPT 02033 580050
BUSINESS ENQUIRIES 01883 212121
The partnership is the provider of expert Debt Recovery and Credit Management services to both businesses and individuals. We also supply case support services such as Worldwide tracing of individuals and evidence collection for the legal profession.
As Professional Investigators, we have access to a Global Network of experienced field agents through a full membership to the Association of British Investigators. Kevin and Melanie Bishop were the founding partners of the business in 1989 and have successfully been in the industry since then. Both remain actively involved in Town & Country Legal Services 28 years later, with an additional partner now in place.
Kevin is a successful businessman who has enjoyed a long career in this field from 1979. Kevin is a founder member of this partnership which originally began in 1989. Kevin is a former Police Sergeant and has held directorships and partnerships within credit management companies, debt collection agencies and private investigation businesses for over 25 years.
Melanie is a founding member of Town & Country Legal Services LLP and has enjoyed a long career starting out in the Finance sector. The partnership was formed in 1989 and has progressed soundly year by year to the dynamic and successful business it is today. Mel has held Senior positions in a wide range of businesses with a her main focus on the financial aspects; from the formulation of strategic and long-term business plans to supervising general accounting activity and budgeting. Mel is an active networker and is the founding member of "Surrey Women's Business Group".
Graham has a background of running companies and dealing closely with clients and the public alike. He is a Partner in Town & Country Legal Services LLP, where his mediation skills which have been gathered throughout his working career benefit our clients by achieving the best results for them, as well as retaining their current clients, cementing relations for future business.
Daniel attended Caterham School. He joined in 2011 as an Account Manager and is responsible for the credit control/collections at Town & Country Legal Services. Daniel has extensive experience in both private & consumer debt and is able to approach client situations in a professional & diligent manner. He is responsible for handling a large client portfolio using his negotiation skills to reach a professional solution.
Ruhul is a graduate of Oxford Brookes University having obtained a BA in English Language & Literature. He also attended The China Academy of Fine Arts in Beijing where he taught English in his position as Head of Foreign Languages. From his experience, including a stint at an international trading firm, Ruhul has developed strong organisational skills in addition to leading small teams.
With his vested interest and experience in languages, Ruhul is often the first port of call when it comes to any office disputes on the subject. When not in the workplace, Ruhul plays football for a small club in London and often goes to watch his favourite team Arsenal FC. He has also been known to keep an eye on the FX markets now and then, although he claims to no longer dabble in its volatility!
Rory has been working at TCLSLLP for almost four years now; this time has enabled him to gain valuable experience in different methods of debt collection and private investigation making him a crucial member of the TCLSLLP team. Currently heading up company credit control due to his diligent work ethic, Rory has proven he is fully committed to any task assigned to him, be it a new challenge or something that he is already experienced in.
Being actively involved in training of new staff members, Rory uses his experience in training and knowledge of debt collection to ensure all new staff meet the high requirements that are expected at TCLSLLP.
Outside of work Rory keeps up with all current news and affairs. He also loves playing rugby whenever able, regularly representing Warlingham RFC.
Matthew graduated Reigate College in 2017 with distinctions * in 'Law and Travel' and 'Tourism and Public Services' which has given him a developed consideration of law and what appeals to people with regards to making significant financial transactions. Through his qualification in 'Public Services', He has a gained a grounded understanding of team work and working with others. Previous retail experience acquired over a two year period has meant he has a conscious perception of how to meet people's needs and the needs of differing organisations.
In his spare time, Matthew studies Sanda (Chinese kickboxing) and holds a National Silver Medal from the British Council Chinese Martial Arts. Furthermore, he has a qualified level 1 coach also in Sanda. Tennis is a pastime which he also enjoys.
Tom is a recent graduate from the University of Nottingham where he spent four years studying for a Masters in Mechanical Engineering. As part of the degree, Tom also studied Spanish, a continuation of several years of study at his secondary school which resulted in him gaining a Diploma in Spanish as a foreign language from the Instituto Cervantes. He has recently returned to Town & Country since graduating having spent a summer break at the company. Other experience ranges from placements at commercial engineering firms through to working at music festivals.
Outside of work Tom particularly enjoys sport having played football, rugby and cricket and recently taking up squash.
Mary began her career in the media industry; working as the Editorial Assistant across 5 top magazine brands, progressing from there into Event Co-ordination. With a strong customer service background, she has excellent communication and organisational skills. Mary enjoys travelling to new countries and running and hiking in her free time.
Andrew has extensive experience in the drawing and design industry and possesses natural skills in quality workmanship at such places as The Stock Exchange, the Liffe Building, Gatwick Airport, Heathrow Airport, Brands Hatch Hotel and The Millennium Dome. Andrew works well in a team environment and is always keen to assist others when the opportunity arises.
Andrew has been in customer service for over 25 years.
Nick's background and experience includes a successful career over fifteen years within the Merchant Banking Finance sector, based in London and Australia.
Financial Director for a educational training company, providing study skills seminars to schools throughout the UK. Franchisee for Business for Breakfast clubs in Kent, Surrey and Sussex, generating quality referrals for members. Plus, more recently, claims management services for mis-sold financial products and financial recoveries for the insolvency sector.
Nick has travelled extensively, during a two year career break, and enjoys the theatre, cinema, cooking and spending time with his wife and daughter.
Phil has a long broad experience in the legal world. Initially in the police service, then in running his own private investigation and debt collection company. He is well experienced in dealing with both corporate and private clients/debtors. He has known and worked with Kevin since 1991.
Outside of work he likes to keep fit in the gym and also does a lot of walking and fishing. All excellent activities to help relax the body and soul.
Caroline has for 20 years, enjoyed a long and successful career in sales and marketing. Working mainly within the hotel industry, she developed skills in hotel operations and managing accounts. At this time she worked in the area of yield management, a pricing strategy based on consumer behaviour for a perishable resource, such as hotel rooms, airline seats, etc.
Caroline has successfully introduced strategies, retaining customers and companies on behalf of a substantial UK portfolio. For the past 11 years, she has used her expertise in supporting companies across a broad range of industry sectors with a 'hands-on' approach to sales and marketing using traditional as well as social media techniques.
In her spare time she likes to retreat to a Suffolk village, near the seaside, spending the time with her husband and dog.